HostAndStream.com, Inc.®/US Data Vault, Business Services Master Agreement

 

This HostAndStream.com, Inc.®/US Data Vault Business Services Master Agreement (this "Contract") is made and entered into as of ______________, 200__, by and between the undersigned HostAndStream.com, Inc.®/US Data Vault (“H&S/USDV”), located at Box 33, Nashville, TN 37202, Attention: Marc Shaffer (the “H&S/USDV Contact”); and the undersigned _______________________________________ company (hereinafter, “Customer”) located at ________________________________________________________________________________________________, Attention: ___________________ (the “Customer Contact”).

 

TERMS AND CONDITIONS

The terms and conditions applicable to this Contract shall be those stated within this Contract or its Attachment(s).

 

SERVICES AND PRICE

"Services" as used herein shall be those Internets or managed business services ordered by Customer from H&S/USDV under service orders (“Orders”) submitted by Customer and accepted by H&S/USDV pursuant to this Contract.  If this Contract provides for specific pricing, including any applicable discount schedules, for any such Services, such pricing or discounts shall be set forth in the Attachment(s) to this Contract.  In any event, the specific pricing applicable to any particular Services shall be as set forth in the applicable Order(s) for such Services, which are intended to be consistent with any pricing or discount schedules attached hereto unless agreed between the parties with respect to a particular Order.

 

TERMS OF PAYMENT

The terms of payment for the Services are as set forth in the Terms and Conditions or in the applicable Order(s).

 

NOTICES

All notices under this Contract will be in writing and will be deemed to have been duly given if delivered personally or by courier service, faxed or mailed by registered or certified mail, return receipt requested, postage prepaid, to the parties at the addresses set forth herein.  All notices under this Contract that are addressed as provided herein:  (a) if delivered personally or by courier service, will be deemed given upon delivery, (b) if delivered by facsimile, will be deemed given when confirmed and (c) if delivered by mail in the manner described above, will be deemed given on the fifth (5th) business day after the day it is deposited in a regular depository of the United States mail.  Either party may change its address or respective contact for notification purposes by giving notice to the other of the new address or designee and the date upon which such change will become effective.

 

INCORPORATION BY REFERENCE

The Terms and Conditions and all Attachments hereto and thereto, are integral parts of this Contract and are fully incorporated herein by this reference.

 

ENTIRE AGREEMENT

This Contract, and any Orders placed hereunder, shall constitute the entire agreement between H&S/USDV and the Customer relating to this Contract and the Services performed hereunder and may not be modified or amended other than by a written instrument executed by both parties.

 

IN WITNESS WHEREOF, HostAndStream.com, Inc.®/US Data Vault and Customer have caused this Contract to be executed and delivered by their duly authorized representatives, effective upon execution by Customer and acceptance by HostAndStream.com, Inc.®/US Data Vault.

 

Customer:

Accepted by HostAndStream.com, Inc.®/US Data Vault

 

 

By:

     

By:

     

Name:

     

Name:

Marc Shaffer

 

(Print or Type)

 

(Print or Type)

Title:

     

Title:

President

Date:

     

Date:

     

 

AUP - ACCEPTABLE USE POLICY

HostAndStream.com, Inc.®/US Data Vault’s Acceptable Use Policy ("AUP") is provided to give our customers and users a clear understanding of what H&S/USDV expects of them while using the network.  All users of HostAndStream.com, Inc.®/US Data Vault’s Internet services: those who access some of our Networks but do not have accounts, as well as those who pay a service fee to subscribe to the Services, must comply with this AUP and our TOS (Terms of Service).

Use of HostAndStream.com, Inc. / US Data Vault Services constitutes acceptance and agreement to HostAndStream.com, Inc. / US Data Vault's AUP AND TOS (Terms of Service).

We support the uncensored flow of information and ideas over the Internet and do not actively monitor subscriber activity under normal circumstances.  Similarly, we do not exercise editorial control over the content of any web site, data or e-mail transmission, newsgroups, or other material created or accessible over or through the networks, except for certain proprietary Web sites.  However, in accordance with our TOS (Terms of Service), we may remove any materials that, in our sole discretion, may be illegal, may subject us to liability, or which may violate this AUP.  H&S/USDV may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrongdoing.  Your violation of this AUP may result in the suspension or immediate termination of either your H&S/USDV account or other actions as detailed in Section 3 WITHOUT PRIOR NOTICE.

This document is intended to provide a basic understand of H&S/USDV's Acceptable Use Policy.  The following are guidelines for the establishment and enforcement of H&S/USDV's AUP:

·        Ensure reliable service to our customers

·        Ensure security and privacy of our systems and network, as well as the networks and systems of others

·        Comply with existing laws

·        Maintain our reputation as a responsible service provider

·        Encourage responsible use of the Internet and discourage activities which reduce the usability and value of Internet services

·        Preserve the value of Internet resources as a conduit for free expression and exchange of information

·        Preserve the privacy and security of individual users

 

H&S/USDV intends to provide its customers access to everything the Internet has to offer.  While H&S/USDV is firmly committed to the principles of free speech, certain activities that may be damaging to the resources of both H&S/USDV and the Internet and cannot be permitted under the guise of free speech.  The resources of H&S/USDV and the Internet are limited, and abuse of these resources by one user has a negative impact on the entire community.

 

We do not routinely monitor the activity of accounts except for measurements of system utilization and the preparation of billing records.  However, in our efforts to promote good citizenship within the Internet community, we will respond appropriately if we become aware of inappropriate use of our network.

 

You may not use the H&S/USDV network to publish material which H&S/USDV determines, at its sole discretion, to be unlawful, indecent or objectionable.  For purposes of this policy, "material" refers to all forms of communications including narrative descriptions, graphics (including photographs, illustrations, images, drawings and logos), malicious executable programs, video recordings, and audio recordings.

 

If an H&S/USDV account is used to violate our AUP or our TOS, we reserve the right to terminate your service without notice.  We prefer to advise customers of inappropriate behavior and any pending necessary corrective action; however, flagrant or multiple violations of the AUP will result in immediate termination of service.  Our failure to enforce this policy, for whatever reason, shall not be construed as a waiver of our right to do so at any time.

 

As a member of our network community, you must use your Internet access responsibly.  If you have any questions regarding this policy, please contact us at abuse@hostandstream.com.

 

VIOLATIONS OF HostAndStream.com, Inc.®/US Data Vault’s ACCEPTABLE USE POLICY

The following constitute actionable violations of this AUP:

0.1.   Illegal use: H&S/USDV's network may not be used for illegal purposes, or in support of illegal activities.  H&S/USDV reserves the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing.

1.2.   Harm to minors: Use of the H&S/USDV network to harm, or attempt to harm, minors in any way, including, but not limited to child pornography.

2.3.   Threats: Use of the H&S/USDV network to transmit any material (by e-mail, uploading, posting or otherwise) that threatens or encourages bodily harm or destruction of property.

3.4.   Harassment: Use of the H&S/USDV network to transmit any material (by e-mail, uploading, posting or otherwise) that harasses another.

4.5.   Fraudulent activity: Use of H&S/USDV network to make fraudulent offers to sell or buy products, items, or services, or to advance any type of financial scam such as "pyramid schemes," "Ponzi schemes," and "chain letters".

5.6.   Forgery or impersonation: Adding, removing or modifying identifying network header information in an effort to deceive or mislead is prohibited.  Attempting to impersonate any person by using forged headers or other identifying information is prohibited.  The use of anonymous re-mailers or nicknames does not constitute impersonation.

6.7.   Unsolicited commercial e-mail / Unsolicited bulk e-mail (SPAM) Use of the H&S/USDV network to transmit any unsolicited commercial or unsolicited bulk e-mail is expressly prohibited.  Violations of this type will result in the immediate termination of the offending H&S/USDV account.

IMPORTANT NOTICE:

BEGINNING IMMEDIATELY, anyone hosting services that support spammers or cause any of our IP space to be listed in any of the various Spam Databases will have their server immediately removed from our network, and will not be reconnected until such time that you agree to remove ANY and ALL traces of the offending material immediately upon reconnection and agree to allow us access to confirm that all material has been COMPLETELY removed.  Violations may result in immediate and permanent removal from our network without notice to the customer.  Any one guilty of a second violation WILL be immediately and permanently removed from our network without notice.

7.8.   E-mail / News Bombing: Malicious intent to impede another person's use of electronic mail services or news will result in the immediate termination of the offending H&S/USDV account.

8.9.   E-mail / Message Forging: Forging any message header, in part or whole, of any electronic transmission, originating or passing through the H&S/USDV network is in violation of this AUP.

9.10. Usenet SPAMing:

H&S/USDV has a zero tolerance policy for the use of its network for the posting of messages or commercial advertisements, which violate the rules, regulations, FAQ or charter of any newsgroups or mailing list.  Commercial messages that are appropriate under the rules of a newsgroup or mailing list or that are solicited by the recipients are permitted.

10.11.                  Unauthorized access:

Use of the H&S/USDV network to access, or to attempt to access, the accounts of others, or to penetrate, or attempt to penetrate, security measures of H&S/USDV 's or another entity's computer software or hardware, electronic communications system, or telecommunications system, whether or not the intrusion results in the corruption or loss of data, is expressly prohibited and the offending H&S/USDV account is subject to immediate termination.

 

11.12.                  Copyright or trademark infringement:

Use of the H&S/USDV network to transmit any material (by e-mail, uploading, posting or otherwise) that infringes any copyright, trademark, patent, trade secret or other proprietary rights of any third party, including, but not limited to, the unauthorized copying of copyrighted material, the digitization and distribution of photographs from magazines, books, or other copyrighted sources, and the unauthorized transmittal of copyrighted music or software.

12.13.                  Collection of personal data: Use of the H&S/USDV network to collect, or attempt to collect, personal information about third parties without their knowledge or consent, including any attempt to Phish for information are prohibited.

13.14.                  Network disruptions and unfriendly activity: Use of the H&S/USDV network for any activity that affects the ability of other people or systems to use H&S/USDV Networks or the Internet.  This includes "denial of service" (DOS) attacks against another network host or individual user.  Interference with or disruption of other network users, services or equipment is prohibited.  It is the Member's responsibility to ensure that their network is configured in a secure manner.  A Subscriber may not, through action or inaction, allow others to use their network for illegal or inappropriate actions.  A Subscriber may not permit their network, through action or inaction, to be configured in such a way that gives a third party the capability to use their network in an illegal or inappropriate manner.  Unauthorized entry and/or use of another company and/or individual's computer system will result in immediate account termination.  H&S/USDV will not tolerate any subscriber attempting to access the accounts of others, or penetrate security measures of other systems, whether or not the intrusion results in corruption or loss of data.

14.15.                  Fraud: Involves a knowing misrepresentation or misleading statement, writing or activity made with the intent that the person receiving it will act upon it.

15.16.                  Infringement of Copyright, Patent, Trademark, Trade Secret, or Intellectual Property Right: Distribution and/or posting of copyrighted or the aforementioned infringements will not be tolerated.

16.17.                  Distribution of Viruses: Intentional distributions of software that attempts to and/or causes damage, harassment, or annoyance to persons, data, and/or computer systems are prohibited. Such an offense will result in the immediate termination of the offending account.

17.18.                  Inappropriate Use of Software: Use of software or any device that would facilitate a continued connection, i.e. pinging, while using H&S/USDV network could result in suspension service.

18.19.                  Third Party Accountability: H&S/USDV subscribers will be held responsible and accountable for any activity by third parties, using their account; that violates guidelines created within the Acceptable Use Policy.

19.20.                  Violation of HostAndStream® / US Data Vault Virtual Accounts: It is absolutely forbidden to host or promote pornographic content or IRC servers on Virtual Server Accounts.  Virtual Server Accounts found hosting this material will be subject to immediate cancellation without refund.

 

Security

You are responsible for any misuse of your account, even if an employee, friend, family member or guest committed the inappropriate activity.  Therefore, you must take steps to ensure that others do not gain unauthorized access to your account.  In addition, you may not use your account to breach security of another account or attempt to gain unauthorized access to another network or server.

a.       Your password provides access to your account.  It is your responsibility to keep your password secure.

b.       Sharing your password and account access with unauthorized users is prohibited.  You should take care to prevent others from using your account since you will be held responsible for such use.

c.       Attempting to obtain another user's account password is strictly prohibited, and may result in termination of service.

d.       You must adopt adequate security measures to prevent or minimize unauthorized use of your account.

e.       You may not attempt to circumvent user authentication or security of any host, network or account.  This includes, but is not limited to, accessing data not intended for you, logging into or making use of a server or account you are not expressly authorized to access, or probing the security of other networks.  Use or distribution of tools designed for compromising security is prohibited.  Examples of these tools include, but are not limited to, password guessing programs, cracking tools or network probing or Phishing tools.

f.        You may not attempt to interfere with service to any user, host or network ("denial of service attacks").  This includes, but is not limited to "flooding" of networks, deliberate attempts to overload a service, and attempts to "crash" a host.

g.       Users who violate systems or network security may incur criminal or civil liability.  H&S/USDV will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations.

 

 

REPORTING VIOLATIONS OF HostAndStream® / US Data Vault AUP

H&S/USDV requests that anyone who believes that there is a violation of this AUP direct the information to the Abuse Department at abuse@hostandstream.com

If available, please provide the following information:

a.       The IP address used to commit the alleged violation

b.       The date and time of the alleged violation, including the time zone or offset from GMT

c.       Evidence of the alleged violation

d.       E-mail with full header information provides all of the above, as do system log files.  Other situations will require different methods of providing the above information.  H&S/USDV may take any one or more of the following actions in response to complaints:

e.       Issue written or verbal warnings

f.        Suspend the Member's newsgroup posting privileges

g.       Suspend the Member's account

h.       Terminate the Member's account

i.        Bill the Member for administrative costs and/or reactivation charges

j.        Bring legal action to enjoin violations and/or to collect damages, if any, cause by violations

 

REVISIONS TO THIS ACCEPTABLE USE POLICY

H&S/USDV reserves the right to revise, amend, or modify this AUP, our TOS and our other policies, prices and agreements at any time and in any manner.  Notice of any revision, amendment, or modification will be posted in accordance with our TOS.

TOS - T